Resilience in Times of Crisis – How Can Digital Technologies Help?

Resilience: Staying Strong in Times of Crisis

Times of crisis make us particularly aware of the importance of resilience. It is necessary to invest in resilience at an early stage – when few people think about possible crises or opportunities in the future and prefer to make investments else-where: namely, where their investments immediate success. Claudia Nemat, Member of the Board of Management for Technology & Innovation at Deutsche Telekom AG, has addressed this topic and took a closer look at the following questions, among others:

• How can we best overcome such mindsets?
• What economic, ecological, and geostrategic challenges are companies facing?
• Which strategies help to be better prepared for these and other crises? 
• What role does digitalization play in resilience management, and what opportunities lie in digital technologies?

General Information on the Presentation

The event was part of the series "The future of digitalization - catalyst or obstacle course for the German economy and society?".

With regard to digital transformation, the coronavirus crisis was an important litmus test, revealing immense potential and incredible dynamics. Within weeks, companies offered virtual work on a broad front, retailers and restaurants found ways to transfer some of their offerings to the Internet. At the same time, however, it also uncovered glaring gaps and inertia. Health policy was practically incapable of action because the hospital and government systems were not sufficiently digitalized and networked. Schools and universities revealed infrastructures from the past century.

• What will remain in the coming years?
• Were successes only temporary solutions, or will we feel the progress sustainably?
• Have we learned something about the success factors of data-based business models?
• Can we measure the extent to which our digital skills have improved?
• Are we now better off in international comparison?